Welcome to Blue Shark IPTV. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.
Currency Used: United States Dollar (USD)
Information We Collect
When you use Blue Shark IPTV, we may collect the following types of information:
- Personal Information: This includes your name, email address, billing address, and payment details when you subscribe to our services.
- Usage Data: Information about how you use our website and services, including your IP address, device information, browser type, and access times.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, such as remembering your preferences and recognizing you on subsequent visits.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Services: Ensuring you have access to our IPTV services.
- To Process Transactions: Handling payments and subscriptions.
- To Improve Our Services: Understanding how users interact with our services to enhance and optimize the user experience.
- To Communicate with You: Sending important information about your account, subscriptions, and updates.
Service Interruption Policy
Please be aware of the following policy regarding potential service interruptions:
-
Temporary Outages: There may be times when the Electronic Program Guide (EPG) or certain channels are temporarily unavailable. These interruptions are usually due to TV networks blocking the connection.
-
Resolution: We strive to resolve any such issues as quickly as possible and restore full service.
-
Non-Refundable: Please note that these temporary outages are beyond our control and do not qualify for refunds. Problems like this are prone to happen in the IPTV industry.
Internet Connection Policy
Please be aware of the following regarding your internet connection and service quality:
ISP Throttling: Your Internet Service Provider (ISP) or TV networks may throttle your internet connection if they detect high usage of Wi-Fi, which can impact your streaming experience.
Non-Refundable: These actions by ISPs or TV networks are beyond our control and do not qualify for refunds.
Recommendations: To mitigate this, we recommend using a premium VPN like Nord VPN
Subscription Connection Policy
Each subscription to Blue Shark IPTV is valid for one connection only. Any attempt to bypass this policy by using multiple connections will result in an immediate ban of your account with no refund issued.
Refund Policy
We strive to ensure customer satisfaction with our services. Please note the following refund policy:
-
Non-Refundable Cases: Refunds are not available for issues that are not caused by us. This includes, but is not limited to, personal preferences, change of mind, or issues originating from the customer’s end.
-
Refund Eligibility: Refunds will only be provided for any unused months of service if the problem is determined to be on our end.
-
Process: To request a refund, please contact our customer service team with a detailed explanation of the issue. Eligible refunds will be processed promptly for any remaining unused months of your subscription.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services, comply with the law, or protect our rights. This includes:
- Service Providers: Third-party vendors who assist us in operating our website and services, conducting our business, or serving our users.
- Legal Requirements: Complying with legal obligations, enforcing our site policies, or protecting our rights, property, or safety.
Data Security
We implement a variety of security measures to ensure the safety of your personal information. These measures include encryption, access controls, and secure servers to protect your data from unauthorized access, alteration, or disclosure.
Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal data we hold about you.
- Correct Your Information: Request corrections to any inaccurate or incomplete personal data.
- Delete Your Information: Request the deletion of your personal data under certain circumstances.
- Restrict Processing: Request that we limit the processing of your personal data.
- Data Portability: Request a transfer of your personal data to another service provider.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Blue Shark IPTV
Email: BlueSharkIPTV@Gmail.com
Thank you for choosing Blue Shark IPTV. We value your privacy and are committed to providing you with a safe and enjoyable viewing experience.
